Q:

What is the turnaround time for an order?

A: Normal turnaround time is about 2 weeks. If you need it sooner, please call us to arrange a rush order.

Q:

Can I pick up my order rather than have it shipped?

A: Yes, we can make arrangements for that.

Q:

I only want to get one piece made. Is there a minimum order?

A: There are minimum orders for business cards (click here). For other items, the orders can be for as little or as many as you like, but do remember that the film price stays the same regardless of how many units you have made.

Q:

What is Photochemical Etching?

A: Here is an explaination of Photochemical Etching

Q:

What is the best way to send you my artwork?

A: When getting a quote, please send us your file via email. When you are ready to order, you can upload your files to us through the ordering form at www.MetalCards.com, you can email it to us through our site, or you can send it to us on disk.

Q:

Can you do color on items?

A: We do not do color. On brass and copper a patina darkening (chemical process) is possible. Please contact us for details.

Q:

Can I create the artwork or do I need a graphic designer?

A: Unless you have previous graphic design skills we would suggest a graphic designer. You will need to know how to set up the artwork for printing and understand design limitations. Design guide click here

Q:

How large can pieces be?

A: For items larger than 24" x 24" please contact us for details.











Acu-Line Corporation
4204 Russell Road, Unit F
Mukilteo, WA 98275
Phone: 206.634.1618
Fax: 425.903.4372
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